Fix GTM Briefs That Try to Do Everything using Get Who To By

    Your GTM brief looks like a CVS receipt - long, confusing, and full of things nobody actually asked for. You're trying to boil the ocean with a tea candle, and your team is exhausted before they even open the deck. The Get Who To By framework is the slap in the face you need to stop 'synergizing' and start actually selling. It forces you to stop pretending you can be everything to everyone and makes you pick a lane that actually leads to a conversion.

    Use-case guideUpdated 2025

    The TL;DR

    Stop making your GTM a wish list. Use Get Who To By to nail your target (GET), find the real reason they're currently ignoring you (WHO), give them a clear command (TO), and build the mechanism to make it happen (BY). One goal, one audience, zero fluff.

    Why This Framework Beats Your 50-Page Strategy Deck

    Because nobody reads your 50-page deck, and even if they did, they'd still be confused about what to do on Monday morning. This framework cuts the nonsense.

    Kills the 'Everyone' Fallacy. It forces you to admit you can't sell to the whole world on a startup budget. You pick the smallest, most winnable group and win.
    Exposes Weak Insights. If your 'who' is just 'they want better results,' you've already lost. This forces you to find the real friction.
    Stops Creative Drift. When the 'TO' is stupidly obvious, your creative team doesn't have to guess what the hell the ad is supposed to say.
    Decision Speed. Stops the circular arguments in Slack because the path from 'who they are' to 'what they do' is finally visible.
    Resource Preservation. Stops you from lighting money on fire by targeting people who are never going to buy your over-engineered solution anyway.

    The Four Steps

    GET

    Who exactly are you trying to reach?

    Define the smallest group that will actually care. 'Decision makers' isn't an answer - it's a lazy generalization. Pick the people who are actually feeling the pain today.

    WHO

    What’s the critical behavior insight about them?

    Why are they stuck? What are they doing instead of using you? Figure out the habit, fear, or frustration that’s keeping them from clicking 'Buy'.

    TO

    What’s the message that makes action obvious?

    Craft a message that tells them exactly what to do. If a tired intern can't understand your ask in two seconds, it's garbage. Simplify until it hurts.

    BY

    How are you going to make them actually do it?

    This is the mechanic. Is it a demo? A specific landing page? A limited-time bribe? Outline the actual bridge they have to walk across.

    Ways You'll Probably Screw This Up
    (Don't say I didn't warn you)

    • ×Targeting 'Global Enterprises' with a $5k budget
    • ×Confusing a demographic with a behavior insight
    • ×Writing a 'TO' that sounds like a philosophical poem
    • ×Making the 'BY' a 14-step onboarding process
    • ×Forgetting that people are inherently lazy and hate change
    • ×Using the word 'leverage' or 'synergy' in your message
    • ×Trying to solve five problems in one brief
    • ×Ignoring the status quo - it's your biggest competitor

    Fix these, or just go back to making pretty slides that nobody acts on.

    Real Examples

    Example 1

    B2B SaaS GTM
    A campaign to pivot a project management tool toward stressed agency owners.


    GET

    Agency owners with 10+ employees using messy Slack threads for task tracking.

    WHO

    They know they're losing billable hours to chaos but fear a new tool will take months to set up.

    TO

    Get your agency organized in 15 minutes, not 15 days.

    BY

    A 'Magic Importer' that turns Slack exports into a structured project board instantly.

    Example 2

    DTC Subscription
    A launch for a premium coffee subscription targeting home office workers.


    GET

    Remote workers who currently drink stale grocery store coffee.

    WHO

    They miss the 'coffee shop experience' but are too busy/lazy to leave their desk during the day.

    TO

    Stop drinking sad desk coffee and bring the cafe to your kitchen.

    BY

    A 'Starter Kit' including a free frother with the first month of beans.

    Example 3

    Cybersecurity Service
    Promoting a security audit for small e-commerce businesses.


    GET

    Shopify store owners who just hit their first $1M in sales.

    WHO

    They think they're too small to be hacked but have recurring nightmares about their site going down during a sale.

    TO

    Don't let a $500 hack destroy your $1M business.

    BY

    A free 5-minute 'Vulnerability Scorecard' that highlights their top 3 risks.

    Frequently Asked Questions

    Can I have two 'GETs' in one brief?

    No. Pick one or run two separate campaigns. If you try to talk to everyone, you end up talking to a wall.

    What if my 'WHO' insight is just 'they want to save money'?

    That's not an insight, that's a universal truth. Find the specific reason *why* they haven't saved it yet. Are they lazy? Scared? Overwhelmed?

    Is the 'TO' just a headline?

    It's the core directive. It can be a headline, but it's really the soul of the creative. It's the one thing they need to believe to move.

    How specific should the 'BY' be?

    Specific enough that your designer or developer knows exactly what to build without asking you ten follow-up questions.

    Why is there no 'Strategy' box in this framework?

    Because this *is* the strategy. If you need a box labeled 'Strategy' to feel like a real marketer, go buy some Legos.

    Generate a Framework for your Product Launch Strategy

    Use our framework generator to generate various Get Who To By, 4C, 4 Points Strategy, and other frameworks — all in one place and directly to editable Google SLIDES!

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