Loss leader

    A product priced at or below cost to bring shoppers in, on the bet that they buy enough other, full-margin items on the same trip to cover the loss. Supermarkets do it with milk, bread or bananas, printer makers with cheap printers and expensive ink. It only works when the leader is something people track the price of and the rest of the basket really follows; otherwise it is just a discount.

    Where it's used

    Used by retailers, e-shops and razor-and-blade businesses to win store visits or first purchases. Good when the follow-on purchases are predictable and measurable, not hoped for.

    How to calculate it

    Net effect = Extra margin from other products - Loss on the leader

    Worked example

    Illustrative numbers

    A grocery chain sells 1,000 packs of coffee a week at 0.50 below cost. It brings in 400 extra shoppers, who each spend 25 on other products at a 20% margin.

    Loss on the leader

    1,000 packs × 0.50 loss = 500

    Margin from extra baskets

    400 shoppers × 25 basket × 20% margin = 2,000

    Net effect

    2,000 margin - 500 loss = 1,500

    What it tells you

    The promotion pays only because of the 400 extra shoppers. Count them against a control week, or the loss is all you can be sure of.