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    10% / 3%

    StatBrand Strategy

    Pure loyalty campaigns nearly disappeared from the IPA case base, falling from about 10% to 3% of cases.

    Pure loyalty campaigns collapsed from around 10% to 3% of IPA cases over the 2014-16 period. Loyalty effects still occur, but mostly as a side effect of penetration growth rather than as something a campaign can target directly.

    Source

    Media in Focus: Marketing Effectiveness in the Digital Era - IPA, in association with Google and Thinkbox (EffWorks) (2017)

    Les Binet (adam&eveDDB) and Peter Field (Peter Field Consulting), IPA Databank

    Fig 15, Media in Focus (IPA 2017)

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