For medical, legal and mental-health advice, humans beat AI three to one
StatAI
For high-stakes advice, humans still win by roughly 3 to 1: 63% prefer a human for medical diagnosis (19% AI), 61% for mental health support (19% AI), 59% for legal advice (21% AI). Even for learning new skills, humans lead 44% to 28%.
Source
Menlo Ventures, 2026: The State of Consumer AI (with Morning Consult, n=5,067) (2026)
Shawn Carolan, Amy Wu Martin, Sam Borja (Menlo Ventures)
Menlo Ventures x Morning Consult survey, Jul 2026 (n=5,067), human vs AI preferences
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