Expedia needed to boost downloads for its new mobile app and reinforce its "Travel Yourself Interesting" brand message. The challenge was to engage a digitally native audience, particularly dull UK tweeters, by demonstrating travel's power to transform the mundane into the extraordinary, driving app adoption.

    Creative Idea

    Expedia traveled dull tweets to exciting global locations, filming and tweeting back the interesting results.

    Expedia's "Travel Your Tweet Interesting" campaign demonstrated travel's transformative power by taking dull UK tweets, sending them to far-flung, exciting global locations for real-time, localized video interpretations, and tweeting them back, proving travel makes even the most mundane interesting and driving app downloads.

    Creative Strategy Deconstructed

    Company

    Expedia leveraged its global network of production teams and travel destinations to instantly transform mundane online content into exciting, real-world experiences.

    Category

    The travel category often showcases idyllic destinations or aspirational lifestyles, but this campaign focused on the immediate, personal transformation travel offers.

    Customer

    People often feel their lives are mundane and secretly desire to be more interesting, seeking validation and excitement in their daily online interactions.

    Culture

    The cultural trend of real-time social media sharing and the desire for instant, personalized online engagement made this responsive campaign highly resonant.

    Strategy:

    Dramatize the transformative power of experience by contrasting the mundane with the extraordinary in real-time.

    Results

    Over the promotional period, Expedia's video responses alone were viewed for more than 5000 hours. Their followers on Twitter increased by 40%. An impressive 99% of tweets mentioning the campaign were positive. Most importantly, downloads of Expedia's mobile app increased by 25.4%.

    5000+ hours

    video responses viewed

    40%

    increase in followers

    25.4%

    increase in app downloads

    Strategy Technique

    Create Contrast

    The campaign dramatically contrasted mundane, everyday tweets with vibrant, global interpretations. By transforming boring content into exciting travel experiences, it powerfully demonstrated the "before and after" effect of travel.

    Explore Technique

    Creative Technique

    Real-Time Relevance

    The campaign actively searched for dull tweets in real-time and responded with personalized video content within 30 minutes. This immediate, relevant engagement showcased travel's transformative power directly to users.

    Explore Technique

    Craft Breakdown

    This campaign's craft is exceptional in its audacious real-time execution, transforming mundane online interactions into globally produced, engaging travel content through a brilliant strategic idea.

    Digital CraftExceptional

    The sophisticated real-time monitoring of Twitter, rapid global content assignment, and swift delivery of personalized video responses demonstrate an exceptional and agile use of digital technology and workflow.

    Production Design

    The imaginative and diverse on-the-ground interpretations of dull tweets, ranging from spelling out messages in meat for lions to unique cultural performances, showcase strong creative vision in transforming abstract ideas into tangible visual content.

    The campaign's magic truly lies in the synergistic combination of a brilliant core idea with cutting-edge real-time digital infrastructure and agile, globally distributed content creation.

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