Fame, Feeling and Fluency - the three things advertising has to produce
PrincipleBrand & Creativity
Fame, Feeling and Fluency - the three things advertising has to produce
Successful communications need to create three things. FAME, the availability heuristic, measured as percentage reach. FEELING, the affect heuristic, measured as the share of category buyers who feel happiness toward the comms. FLUENCY, processing fluency, measured as the extent and speed with which the brand is correctly attributed.
Source
Fluent Devices Case Study - Creativity & Effectiveness: Developing creative best practice for long-term growth in a multi-platform world (System1 Group) (2019)
System1 Group; Fluent Devices research led by Orlando Wood, IPA Databank effects measured with Peter Field
Slide 2, System1 Fluent Devices case study (2019)
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PrincipleFluent Device - a brand-owned character that carries the drama across more than one adStatCampaigns with a brand character are more likely to deliver very large long-term effectsStatA brand character raises the odds of very large market share and profit effects by roughly a thirdWarningBrand characters do not buy you pricing powerStatBrand characters shift the whole distribution of emotional response upwardPrincipleA recurring character makes correct brand attribution close to automaticStatAlmost no advertising uses a brand character, which is exactly why it still worksStatThe use of brand characters in award-winning long-term campaigns has collapsed since 1992WarningThe pursuit of relevance may be what killed the brand characterStatBrands leave their own character on television instead of using it where the impressions areCaseBritish Gas and Wilbur the Penguin in a single static press adPrincipleEmotional response acts as a multiplier on share of voice, not an alternative to it