John Lewis: The Bear and the Hare
John Lewis sought to maintain its position as the leading emotional Christmas retailer. The client wanted a highly anticipated, emotionally resonant Christmas campaign that would drive brand affinity and sales among families and gift-givers during the festive season.
Creative Idea
A hare ensured its hibernating bear friend experienced Christmas joy through a thoughtful gift.
John Lewis's "The Bear and the Hare" animated tale beautifully dramatized the spirit of thoughtful Christmas giving through a hare's selfless act for its hibernating bear friend, emotionally connecting the brand with the joy of shared festive moments and unforgettable gifts.
Creative Strategy Deconstructed
Company
John Lewis had a reputation for quality and emotional Christmas campaigns, enabling a high-production animated story.
Category
Christmas retail ads often focused on product features or generic festive cheer, lacking a deep emotional narrative.
Customer
Audiences desired genuine connection and the magic of thoughtful giving during Christmas, especially for loved ones.
Culture
The cultural moment of Christmas emphasized togetherness and the joy of making the season special for others.
Company
John Lewis had a reputation for quality and emotional Christmas campaigns, enabling a high-production animated story.
Category
Christmas retail ads often focused on product features or generic festive cheer, lacking a deep emotional narrative.
Strategy:
Leverage emotional storytelling to position the brand as the embodiment of thoughtful festive generosity.
Customer
Audiences desired genuine connection and the magic of thoughtful giving during Christmas, especially for loved ones.
Culture
The cultural moment of Christmas emphasized togetherness and the joy of making the season special for others.
Strategy:
Leverage emotional storytelling to position the brand as the embodiment of thoughtful festive generosity.
Strategy Technique
Build a Brand Myth
The campaign crafted a heartwarming, memorable narrative that became synonymous with the John Lewis Christmas experience. This myth-building elevated the brand beyond retail, embedding it into the cultural fabric of the festive season.
Explore TechniqueCreative Technique
Story-Driven Campaign
The ad unfolds a complete narrative arc, from the bear's hibernation to the hare's thoughtful gesture and the joyful reunion. This emotional storytelling builds a deep connection, associating John Lewis with the magic of giving.
Explore TechniqueCraft Breakdown
This campaign's craft is exceptional due to its masterful combination of heartwarming animation and a perfectly chosen, emotionally resonant musical narrative. The seamless blend of visual storytelling and poignant song creates a deeply memorable and touching experience that elevates it above average work.
The animation is beautifully rendered, featuring expressive character designs and fluid movements that perfectly convey emotion and personality, creating an enchanting visual world.
The choice and integration of Lily Allen's 'Somewhere Only We Know' are masterful, with its gentle, reflective tone perfectly mirroring the narrative's emotional journey from longing to heartwarming reunion.
The narrative is simple yet powerful, effectively communicating themes of friendship, thoughtfulness, and the spirit of giving through a wordless visual story (aside from the song lyrics).
The visual style, color palette transitions from warm to cool, and magical lighting effectively build a cohesive and enchanting world that enhances the emotional impact of the story.
The true magic of this campaign lies in the powerful synergy between its charming animation and the incredibly well-chosen, evocative music, which together elevate a simple narrative into a deeply moving and unforgettable Christmas message.

















