Michelob ULTRA needed to maintain brand relevance and consumer connection during the 2020 NBA season shutdown. The client sought an innovative way to engage sports fans, recreate the live game experience, and drive sales, despite physical attendance being impossible.

    Creative Idea

    Digitally immersing fans courtside in the NBA bubble, recreating live game energy and connection.

    Michelob ULTRA digitally immersed fans courtside in the NBA bubble during the 2020 season shutdown, using Microsoft's AI-driven Together Mode. By scanning a bottle, fans won virtual seats, recreating the live game experience and vital human connection, which significantly boosted sales and brand engagement.

    Creative Strategy Deconstructed

    Company

    Michelob ULTRA leveraged its brand association with sports and partnerships with Microsoft and NBA to reinvent fan engagement.

    Category

    The sports broadcasting category traditionally relied on physical fan presence and stadium atmosphere for an engaging live viewing experience.

    Customer

    Fans deeply missed the communal energy, human connection, and immersive experience of attending live NBA games during the pandemic.

    Culture

    The COVID-19 pandemic created a global cultural moment of isolation, driving an urgent need for innovative virtual connection and shared experiences.

    Strategy:

    Reinvent communal experiences through innovative technology to maintain connection during isolation.

    Results

    The campaign was described by The New York Times as "UNLIKE ANYTHING IN THE HISTORY OF SPORTS" and by CBS Sports as "WHAT A TIME TO BE ALIVE." The NBA stated, "WE COULDN'T HAVE PREDICTED THE RESPONSE." The campaign generated 81.5 MILLION HOURS of live NBA coverage across 124 GAMES. It became the #1 TOPIC in the sport industry and was talked about in 32 COUNTRIES. The virtual fan experience became "A POP CULTURE PHENOMENA" and served as "A PLATFORM TO MAKE SOCIAL MESSAGES HEARD." Michelob Ultra sales were up 32% during the campaign period.

    81.5M

    hours of live NBA coverage

    32%

    Michelob Ultra sales increase

    32

    countries talked about

    Strategy Technique

    Build an Utility, Not an Ad

    Michelob ULTRA partnered to create a functional virtual courtside experience, solving the problem of fan absence during the pandemic. This utility provided genuine value, transforming brand engagement into a service.

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    Creative Technique

    Cutting-edge Tech

    The campaign leveraged Microsoft's new AI-driven Together Mode and massive video boards to create an unprecedented virtual fan experience. This innovative use of technology reinvented live sports viewing during a global pandemic.

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    Craft Breakdown

    This campaign's exceptional craft lies in its ingenious digital craft, which leveraged cutting-edge digital and physical production to reinvent the live sports viewing experience during an unprecedented crisis.

    Digital CraftExceptional

    The innovative use of a special Microsoft Teams 'Together Mode' build and the seamless integration of virtual fans onto massive, interactive LED screens showcased cutting-edge interactive technology.

    Production Design

    The physical implementation of the 17-foot video boards wrapped around the NBA bubble, transforming the court into a dynamic virtual arena, was a sophisticated feat of spatial design.

    The success of Michelob ULTRA Courtside stemmed from the harmonious integration of a brilliant core idea with advanced digital technology, thoughtful production design, and immersive sound, creating a holistic experience.

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