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    Emotional advertising

    DefinitionBrand & Creativity

    Emotional advertising

    Advertising that works by making people feel rather than by making claims - humour, warmth, story, spectacle. Emotional campaigns outperform rational ones on long-term business effects because feeling is what memory encodes and retrieves at the moment of purchase.

    Related marketing laws

    Source

    Marketing Definitions

    Les Binet and Peter Field, The Long and the Short of It (2013)