Vaseline (Unilever) aimed to reinforce its 'healthy skin for all' mission and deepen its connection with diverse communities in Thailand. The brand sought to demonstrate tangible support for the transgender community, addressing their unique needs and boosting brand perception and purchase intent.

    Creative Idea

    Vaseline created a specific body lotion for transgender women's unique skin needs.

    Vaseline created the 'Transition Body Lotion,' the first clinically validated skincare product specifically for transgender women, addressing unique skin dryness challenges during hormonal transition, demonstrating genuine inclusivity and achieving significant market impact in Thailand.

    Creative Strategy Deconstructed

    Company

    Vaseline's established mission of 'healthy skin for all' and its robust R&D capabilities enabled credible product development.

    Category

    Skincare often offered generic products or symbolic gestures, failing to address specific physiological needs of the transgender community.

    Customer

    Transgender women experienced severe skin dryness during hormonal transition, seeking real, clinically proven solutions beyond mere symbolic support.

    Culture

    A growing global movement for transgender inclusivity, particularly strong in Thailand, created a receptive environment for authentic support.

    Strategy:

    Demonstrate genuine brand purpose by creating a dedicated, functional solution for an underserved community's specific need.

    Results

    The campaign generated over +158M impression. It was sold in all 670 Watsons stores across Thailand. The product achieved 100% positive sentiment across social media. News articles highlighted the campaign as: "VASELINE INAUGURATES A NEW SKINCARE CATEGORY", "SCIENTISTS AND TRANSGENDER WOMEN WORKING TOGETHER", "GENDER EQUALITY", "WE LAUNCH THE WORLD'S FIRST IN A 250ML BOTTLE", "AN INDUSTRY'S FIRST", "A BOLD MOVE FROM VASELINE", "CO-CREATION FOR A POSITIVE CHANGE", "NO MORE TRIAL AND ERROR", "VASELINE SEES TRANSGENDER WOMEN", "AN IMPORTANT MOVE FOR THE TRANSGENDER COMMUNITY", "INSTEAD OF A RAINBOW FLAG, A BRAND NEW PRODUCT".

    +158M

    impression

    670

    Watsons stores across Thailand

    100%

    positive sentiment

    Strategy Technique

    Build an Utility, Not an Ad

    Vaseline delivered a tangible product that genuinely solved a specific, overlooked physiological problem. This utility demonstrated authentic commitment beyond mere advertising.

    Explore Technique

    Creative Technique

    Turn Message into Product

    The campaign's core was not an ad, but a new product. It transformed Vaseline's inclusive mission into a tangible, clinically validated solution for a specific community.

    Explore Technique

    Craft Breakdown

    This campaign's craft is exceptional in its pioneering product development and authentic community engagement, delivering a truly inclusive solution that addresses a specific, underserved need.

    Product DesignExceptional

    The campaign is built around the pioneering development of a clinically proven skincare product specifically formulated for the unique physiological needs of transgender women during hormone transition.

    Design

    The thoughtful and inclusive packaging design, featuring a butterfly motif, visually represents transformation and identity, making the product resonate deeply with its target audience.

    Copywriting

    The messaging is clear, empathetic, and empowering, effectively communicating the product's benefits and its deep connection to the transgender community, avoiding tokenism.

    Art Direction

    The overall visual language of the campaign is both scientifically credible and deeply sensitive, reflecting the brand's commitment to genuine inclusivity and support for the community.

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