Unilever's Vaseline needed to address widespread online health misinformation and unvalidated user-generated hacks about its Jelly. The client sought to validate these community tips, empower consumers with dermatologist-approved applications, and solidify Vaseline's status as the "Wonder Jelly" among its engaged online audience.

    Creative Idea

    Vaseline scientifically tested user-generated hacks in playful lab videos, verifying truths and debunking myths.

    Vaseline embraced its online community's user-generated hacks, scientifically validating them through playful lab-style videos to debunk myths and empower consumers with dermatologist-approved applications, solidifying its "Wonder Jelly" status amidst widespread misinformation.

    Creative Strategy Deconstructed

    Company

    Vaseline possessed the scientific authority and iconic product recognition to credibly validate widespread user-generated health and beauty tips.

    Category

    The beauty and personal care category often dismisses or ignores user-generated content, focusing instead on traditional product claims.

    Customer

    Consumers desired reliable, dermatologist-approved information amidst online misinformation, while also wanting their creative product uses to be acknowledged.

    Culture

    The burgeoning online conversation, influencer culture, and widespread health misinformation created a need for verified, trustworthy content.

    Strategy:

    Leverage community-driven content to establish authoritative product validation amidst online misinformation.

    Results

    The campaign generated over 3.5M posts related to Vaseline hacks. It achieved a 43% sales increase within a one-month period. There were over 63.3M+ social interactions and 87% positive sentiments. The campaign garnered 7.1 Million organic reach and views, and a remarkable +1293% increase in hack mentions.

    43%

    Sales Increase

    63.3M+

    Social Interactions

    +1293%

    Hack Mentions

    Strategy Technique

    Build an Utility, Not an Ad

    The campaign created a system to verify user-generated tips, turning online chatter into a reliable source of information. This provided consumers with a valuable, dermatologist-approved utility rather than just an advertisement.

    Explore Technique

    Creative Technique

    Conduct an Experiment

    The campaign literally conducted playful, lab-style experiments to test user-generated tips. This approach scientifically validated successful applications and debunked myths, engaging the community with tangible proof.

    Explore Technique

    Craft Breakdown

    This campaign ingeniously transformed user-generated content into a powerful brand asset by introducing a scientific verification system, fostering trust and driving engagement. It effectively leveraged social media trends to reinforce brand authority and expand product utility.

    Digital CraftExceptional

    The campaign brilliantly harnessed existing user-generated content on TikTok, creating a unique verification system that engaged creators and built significant brand trust.

    Public Relations

    By proactively addressing misinformation and potentially harmful hacks, Vaseline positioned itself as a responsible brand, generating positive media attention and sentiment.

    Media Planning

    The strategic identification, verification, and boosting of user-generated content into paid ads effectively amplified reach and transformed organic trends into valuable brand assets.

    Design

    The consistent visual identity of the 'Vaseline Verified' badge provided a clear and trustworthy symbol across diverse user content and brand communications.

    The success of the campaign stemmed from the seamless integration of digital craft in identifying and engaging creators, robust public relations to manage brand perception, strategic media planning to amplify verified content, and strong design to create a recognizable and trustworthy verification mark.

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